Privacy Policy

This policy covers the 1Tattooz website (1tattooz.uk) and the 1Tattooz mobile app. The data controller is 1Tattooz - Penny Black Tattoo Parlour Ltd., Laurie Walk, The Liberty Shopping Centre, Romford Essex RM1 3RT, United Kingdom. Contact us at shalin@1tattooz.uk with any privacy question.

Browsing. The gallery, studio information and aftercare guide need no account and collect no personal details from you.

Find My Appointment. When you enter your phone number, it is sent to our database to look up bookings made under that number. The number and the results are also saved on your own device so they are still there next time you open the search; tap the clear (x) button in the search field to remove them. To limit misuse, searches are rate-limited on your device.

Request a Booking. The form builds a message on your device and opens WhatsApp so that you can send it to the studio yourself. We do not receive anything until you press send in WhatsApp, and WhatsApp’s own privacy policy applies to that conversation.

Technical data. The app creates an anonymous, temporary sign-in with our hosting provider so the appointment search can work; it holds no personal information. We use Firebase Analytics and Crashlytics to measure how the app is used and to fix crashes. This may include device model, operating system, app version, and crash reports. We do not use this data for advertising and we do not track you across other companies’ apps or websites.

If you book with the studio, we record your name, phone number, the appointment details (date, time, artist, design notes, size), payments and deposits, and any reference photos you share with us. We use this only to run your appointment, contact you about it, keep financial records, and meet our legal obligations. We do not sell your information or use it for advertising.

Staff use a separate sign-in area of the app. For staff we hold a name, username, role, a securely hashed PIN (never the PIN itself) and a push-notification token so that booking alerts reach their device.

App data is stored with Google Firebase (Google Cloud) and is protected by access rules that limit who can read it. Messages sent through WhatsApp are handled by WhatsApp. We do not share personal information with anyone else except where the law requires it.

We keep client and booking records for as long as we need them to provide our service and to meet our accounting and legal duties, then delete or anonymise them. Data saved on your own device stays there until you clear it or remove the app.

Under UK data protection law you can ask us for a copy of your personal information, ask us to correct or delete it, object to or restrict how we use it, and ask for it in a portable format. Email shalin@1tattooz.uk and we will respond within one month. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Our services are for adults. You must be 18 or over to be tattooed or pierced, and the app is not directed at children.

If we change this policy we will update the date at the top of this page.